Welcome to visit our products. IQTrade (including services provided by
products such
as App, hereinafter referred to as "products and services") is developed and operated by IQTRADEMENT
Global Limited (hereinafter referred to as "we"). Ensuring the data security and privacy protection of
our users is our top priority, and this Privacy Policy sets out the data collected when you visit and
use our products and services and how they are handled.
Please read carefully and confirm that you fully understand all the
rules and points
of this Privacy Policy before continuing to use our products. Once you choose to use it, it is deemed
that you agree to the entire content of this Privacy Policy and that we collect and use you according to
it. related information. If you have any questions about this policy during the reading process, you can
contact our customer service for consultation, please contact us through shiery.yang@iqtrade.me or the
feedback method in the product. If you do not agree with the relevant agreement or any of its terms, you
should stop using our products and services.
This Privacy Policy helps you understand the following:
- How we collect and use your personal information;
- How we store and protect your personal information;
- How we share, transfer and publicly disclose your personal information;
- How we use cookies and other tracking technologies;
How we collect and use your personal information
Personal information refers to all kinds of information recorded electronically or in other ways that,
alone or in combination with other information, can identify the identity of a specific natural person
or reflect the activities of a specific natural person. In accordance with the requirements of the
"Network Security Law of the People's Republic of China" and "Information Security Technology Personal
Information Security Specification" (GB/T 35273-2017) and other relevant laws and regulations, and
strictly follow the principles of legitimacy, legality and necessity, for your Collect and use your
personal information, including but not limited to phone numbers, email addresses, etc., during the use
of the services and/or products we provide.
In order to receive our comprehensive product services, you should first register a user account through
which we will record relevant data. All the information you provide comes from the data you provided
yourself during registration. The account name, password, and your own contact information you plan to
use, we may verify whether your identity is valid by sending text messages or emails
How we store and protect your personal information
As a general rule, we only retain your personal information for as long as is necessary to fulfill the
purpose for which it was collected. We retain your personal information for as long as is strictly
necessary to manage our relationship with you (for example, when you open an account, obtain services
from our products). We ensure that your personal
information is completely deleted or anonymised when it is no longer necessary for our statutory
obligations or statutory statutes of limitations for purposes or files.
We protect the personal information you provide using industry-standard security safeguards and encrypt
critical data within it from unauthorized access, public disclosure, use, modification, damage or loss.
We will take all reasonably practicable steps to protect your personal information. We use encryption
technology to ensure the confidentiality of data; we use trusted protection mechanisms to prevent data
from malicious attacks.
How we share, transfer, and publicly disclose your personal information
We will use your personal information compliantly and appropriately in pursuit of our legitimate
interests to better serve our customers as required to manage our day-to-day business activities. For
the comprehensive consideration of business and all aspects, we only use this data ourselves and do not
share it with any third party.
We may share your personal information externally in accordance with laws and regulations or the
mandatory requirements of government authorities. Under the premise of compliance with laws and
regulations, when we receive the above-mentioned request for information disclosure, we will require the
issuance of corresponding legal documents, such as subpoenas or investigation letters. We strongly
believe in being as transparent as possible about the information we are asked to provide, to the extent
permitted by law.
In the following cases, the sharing, transfer and public disclosure of your personal information does
not require your prior authorization and consent:
- Those directly related to criminal investigation, prosecution, trial and execution of judgments;
- In order to protect your or other personal life, property and other major legitimate rights and
interests, but it is difficult to obtain my consent;
- Your personal information disclosed to the public by yourself;
- Collecting personal information from legally publicly disclosed information, such as legal news
reports, government information disclosure and other channels;
- Necessary to sign and perform a contract according to the personal information subject's request;
- Necessary for maintaining the safe and stable operation of the products or services provided, such
as discovering and disposing of faults in the products or services;
- Other circumstances stipulated by laws and regulations.
How to delete your information on the platform
If you need to delete your personal information on the IQTrade platform, you can send an email to support@iqtrade.me To request deletion. This mailbox is the only open mailbox for IQTrade to serve customers. We will update the information within 3 working days after receiving the deletion request.
- All personal information can be deleted
- Deletion method: send request deletion information to EMAIL:support@iqtrade.me
- Email content: You need to explicitly delete your personal information on the IQtrade platform
How we use cookies and other tracking technologies
To ensure the proper functioning of our products, we store small data files called cookies on your
computer or mobile device. Cookies usually contain identifiers, product names, and some numbers and
characters. With the help of cookies, we can store data such as your preferences or products, and use
them to determine whether registered users have logged in, improve service and product quality, and
optimize user experience
We use various cookies for different purposes, including: strictly necessary cookies, performance
cookies, marketing cookies and functional cookies. Certain cookies may be provided by external third
parties to provide additional functionality to our products. We will not use cookies for any purpose
other than those described in this policy. You can manage or delete cookies according to your
preferences. You can clear all cookies saved on your computer or on your phone, and most web browsers
have the ability to block or disable cookies, which you can configure. Blocking or disabling the cookie
function may affect your use or inability to fully use our products and services
Children's Privacy
These services are not intended for anyone under the age of 13. I do not knowingly collect personally
identifiable information from children under the age of 13. If I become aware that a child under the age
of 13 has provided me with personal information, I will delete that information from our servers
immediately. If you are a parent or guardian and you know that your child has provided us with personal
information, please contact me so that I can take the necessary action.
Changes to this Privacy Policy
We may update our Privacy Policy from time to time. Therefore, it is recommended that you periodically
check this page for any changes. We will notify you of any changes by posting the new Privacy Policy on
this page.
This policy takes effect from 2020-01-20